Managed Services — Focus on Your Mission, We’ll Handle the IT

End-to-End Managed IT Services for Public Sector and Enterprises

At SA Technologies Inc. (SAT) we delivercomprehensive Managed IT Services that allow organizations to focus on their mission while we manage the complexity of IT operations. With over 20 years of expertise supporting government agencies, enterprises, and nonprofits, SAT ensures agencies, non-profits, and enterprises, our reliable, secure, and optimized IT environments — adelivered as a service.

From AI-driven IT management to cloud, cybersecurity, application, and infrastructure support our Managed Services are designed to improve operational efficiency, reduce costs, and ensure compliance with public sector and industry regulations.

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Our Managed Services Offerings

Cloud & Infrastructure Management

We managepublic, private, and hybrid cloud environments, ensuring seamless operations, scalability, and security.

  • End-to-end cloud hosting and optimization (Azure, AWS, Google Cloud)
  • Infrastructure monitoring, patching, and performance management
  • Backup, disaster recovery, and business continuity planning
  • FedRAMP, CJIS, and NIST-aligned cloud governance

Cybersecurity & Compliance Management

SAT delivers 24/7 cybersecurity monitoring and management, ensuring your organization remains protected and compliant with evolving threats and regulations.

  • SOC-as-a-Service and Managed Detection & Response (MDR)
  • Zero Trust security frameworks
  • Compliance management (HIPAA, IRS Pub 1075, FedRAMP, CJIS)
  • Endpoint, network, and identity security

Application & Platform Management

From custom-built solutions to off-the-shelf platforms, we manage the health, performance, and security of your critical applications.

  • Application hosting, monitoring, and support
  • AI-enabled proactive issue detection and resolution
  • Upgrades, patches, and enhancement management
  • Application performance optimization and SLA adherence

Service Desk & End-User Support

Deliver a superior user experience with 24/7 helpdesk and IT support services. We offer multi-channel support (phone, chat, email) with fast resolution times.

  • IT service desk (Tier 1, 2, 3)
  • Remote and onsite support
  • AI chatbots and self-service portals for faster issue resolution
  • User provisioning, onboarding, and device management
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